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RocketReach is hiring home-based customer happiness associates.
These home-based positions are part-time and available anywhere
in the United States!
The company offers its home-based employees competitive
benefits, as well as performance-based stock incentives.
In this remote role, you will be welcoming new users and
helping them sign up for paid plans, responding to live
chat inquiries, answering emails, and more.
From the company:
“When a new user comes to RocketReach, we want them to feel
welcomed and supported. They might need help with pricing,
refunds, a new feature we’ve developed. They might even
appreciate a warm, empathetic hug. Your job is to provide our
users with the onboarding support they need, then help us
actually do it on an ongoing basis. You’ll be in charge of
building upon, streamlining, and improving our current
processes from start to finish – which means there’s a lot of
potential for growth in this role.”
Requirements (from work-at-home job listing):
You live anywhere in the continental US (and can provide
documentation of eligibility to work in the USA).
Customer Savvy: You shine when working directly with
customers. You have real empathy for our customers.
Tech savvy: You know that cloud computing has nothing to do
with the the weather, or the difference between a modem and a
router, or how that website gets to your browser.
You have the potential to grow and, one day, lead a team.
(Optional) You’ve got online copywriting experience under
your belt with a portfolio that proudly displays all your
social media savvy.
Customer Service/Account Management: 1 year
The company allows its home-based associates a lot of autonomy.
If interested in this work at home position, please see the
employment listing. Good luck!
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